At Stockport Powder CoatingLtd we take privacy seriously and always do our utmost to protect any data we gather from customers. We only collect data we regard as important so that we can carry out our services for our customers to the highest possible standards.
What Types Of Information Do We Collect From Customers?
The types of information we collect from customers include:
- Names
- Address details
- Phone numbers
- Email addresses
- Details we need to take payments
How Do We Use This Information?
We use the information we have gathered to provide our customers with our services. From time to time we also use the information we have gathered to keep our customers up-to-date with our latest offers. If you wish to opt out of any marketing communications please let us know using the contact details on this website.
Do We Share This Information?
No we do not share the information we collect from customers with any third parties.
How Do We Store This Information?
Some of the information we collect, for example payment card details are not stored and are securely disposed of once they have been used. Other data, which we do store for longer, such as customer name and address details, are stored on paper in a filing cabinet in our office and digitally on our office computers. Our office is secure and we take every reasonable precaution to ensure our customer’s data is safe.
How Long Do We Keep Information?
The length of time we keep any information we gather depends on the type of information and whether we need to keep it to provide a high quality service. Some data such as payment card details is only kept until it has been used to take the agreed payment, at which time it is securely disposed of. Information such as customer names and addresses, which we need to keep so that we can provide ongoing support for our customers is kept until we no longer feel the information is required.
How Do We Dispose Of Information We Have Gathered?
We always dispose of all data securely. All paper documents are shredded before being disposed of. Our digital data is always destroyed before computers are disposed of.
Who we process information about
We collect personal information about:
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customers
-
suppliers
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employees
CCTV for crime prevention
CCTV is used for maintaining the security of property and premises and for preventing and investigating crime, it may also be used to monitor staff when carrying out work duties. For these reasons the information processed may include visual images, personal appearance and behaviours. This information may be about staff, customers and clients, offenders and suspected offenders, members of the public and those inside, entering or in the immediate vicinity of the area under surveillance. Where necessary or required this information is shared with the data subjects themselves, employees and agents, services providers, police forces, security organisations and persons making an inquiry.
Keeping your data up to date
You may notify us of any updates, amendments and corrections to your information, or restrict or delete your data (where applicable), by contacting Stephanie Clegg at stockportpowdercoating@yahoo.co.uk.
Please note that we may need certain information to enable us to provide you with the products, goods and services you ask for, so changes you make to your data or restrictions you ask us to make on how we use your data may affect what services we can provide. If you have any questions on what may be impacted please contact Steph on stockportpowdercoating@yahoo.co.uk
Your rights
In order to process any of the requests listed below, we may need to verify your identity for your security. In such cases your response will be necessary for you to exercise this right.
The right to access information we hold about you - At any point you can contact us to request details concerning the information we hold about you, why we have that information, who has access to the information and where we got the information. In most cases you may be entitled to copies of the information we hold concerning you. Once we have received your request we will respond within 30 days.
The right to correct and update the information we hold about you - If the data we hold about you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated.
The right to have your information erased - If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold. When we receive your request, we will confirm whether the data has been deleted or tell you the reason why it cannot be deleted.
The right to object to processing of your data - You have the right to request that The Studio stops processing your data. Upon receiving the request, we will contact you to tell you if we are able to comply or if we have legitimate grounds to continue. If data is no longer processed, we may continue to hold your data to comply with your other rights.
The right to ask us to stop contacting you with direct marketing - You have the right to request that we stop contacting you with direct marketing. On promotional emails we provide an ‘unsubscribe’ link at the bottom of the email which will unsubscribe you from that service. If you wish to opt out with respect to more than one email address, you must complete a separate request for each email address.
The right to complain - If you wish to make a complaint about how we use your information, please contact Stephanie Clegg using stockportpowdercoating@yahoo.co.uk and we will do our best to help. If you are still unhappy, you can contact the Information Commissioner’s Office via their website at www.ico.org.uk
Contacting Stockport Powder Coating Ltd
Any queries or comments about this privacy and cookies notice, for requests of copies of the information we hold about you, or if you wish to have a copy of your information, restrict or erase your records, please email Stephanie Clegg at stockportpowdercoating@yahoo.co.uk
Changes to this notice
We will occasionally update our privacy and cookies notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. This may include phone, SMS, e-mail, post or interactive social media. We encourage you to periodically review our notice to be informed of how we use your information.
This privacy notice was last updated May 2018
Privacy And Our Website
The Use Of Cookies
In order to enable us to provide you with a personalised browsing experience, this site uses cookie information collection technology. Cookies are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer’s hard drive, and they can be used for a wide range of purposes, such as identifying your computer’s previous visits to this website, to ascertain the most popular features of this website and to show you relevant advertising as you browse the internet.
Why Do We Use Cookies?
Like many other websites, this website uses cookies as they enable us to identify your computer when you visit this website. We also use cookies to develop a clearer picture of which parts of this website are the most popular to its visitors, and your preferences.
In addition we use cookies to participate in Google Adword’s remarketing program, which enables Google, and Google’s partner sites to show you relevant advertising as you browse the internet based on the websites you have visited in the past.
You are not obliged to accept cookies and you may amend your browser’s settings to prevent it from accepting cookies. You can also opt out of Google’s remarketing cookies by visiting this page:
https://www.google.com/ads/preferences/
If you have any questions or comments regarding our privacy policy please feel free to contact us with the details on our contact page.
This cookies policy was last updated May 2018